Profyce is a free referral service. Your call goes to an independent local provider; Profyce does not do the work itself.
Water is running where it should not, and you are in Asheboro. Call the number below. The call routes to an independent local plumber who takes emergency calls in Randolph County, and it costs you nothing to call.
While you wait, close the main shutoff. In most homes it is a valve on the supply line where it comes through the floor or wall, often in a crawlspace, a utility closet, or beside the water heater. The City of Asheboro’s water pages do not say where residential valves sit, so follow the pipe from the fixture back toward the street side of the house. Turn the handle clockwise until it stops.
Then open a faucet at the lowest point in the house to bleed the pressure. Switch off the water heater at its breaker or gas valve so an empty tank does not fire. Cut power to any wet room only if the breaker panel is dry and easy to reach. Move rugs, boxes and cords off the wet floor.
What makes Asheboro different
Asheboro is the Randolph County seat, with about 27,000 residents and roughly 12,600 housing units according to the 2024 American Community Survey. Water comes from the City of Asheboro Water Resources Division, which draws from Lake Lucas, Lake Reese, Lake McCrary and Lake Bunch and treats it at the W. L. Brown, Jr. Water Plant on Winslow Avenue.
Who you call for a break depends on where it is. The city says it is responsible for breaks in water and sewer mains in the street, and the owner is responsible on private property. Water and Sewer Maintenance answers at 336-626-1234 on weekdays from 8 a.m. to 5 p.m. After hours and on holidays the city directs you to call 911, and dispatch sends an on-call investigator. Water bubbling up in the road is the city’s problem. Water coming through your ceiling is a plumber’s.
The city’s own pipes are aging. In July 2025 Assistant City Manager Trevor Nuttall told the Randolph Record that Asheboro averaged more than two main leaks or breaks a week, 115 in 2024, most of them from autumn through spring, and that the system “still has a significant amount of galvanized pipe.” After a street repair you may see low pressure or brown water for a while. Mention it to your plumber, because grit from a main break can jam aerators, fill valves and cartridge faucets inside the house.
The housing stock skews old too. Census figures put the median year built at 1981, with about 48 percent of homes built before 1980 and over a third before 1970. Homes from the 1950s and earlier often still carry galvanized steel supply lines and cast iron drains, and galvanized pipe is generally good for 40 to 60 years, so many of those lines are past their life. Houses from the late 1970s through the mid 1990s may have polybutylene supply lines, which chlorinated municipal water degrades at the fittings and bends.
Winters are mild on average but not always. Asheboro’s mean January low is just under 30°F and its record low is minus 8°F. During the December 2022 Arctic outbreak the National Weather Service measured 5°F at Greensboro on December 24 with wind chills below zero across central North Carolina. Pipes in crawlspaces, garages and exterior walls are the ones that split.
One more local note. The city’s 2025 Consumer Confidence Report lists a haloacetic acid (HAA5) violation for January through March 2025 and says the city has prepared a lead service line inventory. The report does not publish a hardness figure, so this page will not guess at it. If you own a pre-1960 home and want to know what your service line is made of, the Water Resources Division is at 336-626-1201.
Common plumbing emergencies in Asheboro
- Burst or split pipe after a freeze. With a January low near 30°F and outbreaks like December 2022 pushing far below that, lines under crawlspace floors and in garage walls go first. The leak often shows up after the thaw, not during the cold.
- Galvanized supply line failure. In the many Asheboro homes built before 1970, rust narrows galvanized pipe from the inside until pressure drops, then it pinholes or splits at a threaded joint.
- Water heater leaking or dead. InterNACHI’s life expectancy chart gives a tank heater 6 to 12 years. A puddle around the base usually means the tank itself has failed, not a fitting.
- Sewer backup. The city clears the main and the line to your clean-out; from the clean-out to the house is yours. Roots, grease and collapsed clay or cast iron lines are the usual causes, and the oldest lines sit under the oldest streets, like downtown around Sunset Avenue where the Sunset Theater and the Randolph County Courthouse are on the National Register.
- Low or no pressure after a street main break. With 115 breaks in 2024, the odds are not small. Check with Water and Sewer Maintenance before assuming the problem is inside your house.
- Polybutylene fitting leak in a home built between 1978 and 1995, usually hidden behind drywall or under a slab until a stain appears.
- Slab leak. A warm spot on the floor, a meter that keeps turning with every tap closed, or a sudden jump in the water bill points to a line under the slab.
- Toilet overflow or stuck fill valve. On a second floor it does real damage to the ceiling below within minutes.
Get a plumber on the line
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What it might cost
Profyce does not set, quote or guarantee prices. The plumber who answers gives you their own pricing, and nights, weekends and holidays generally run higher. The figures below are national ranges from Fixr and This Old House, shown so you know the rough scale of a job before anyone arrives. Asheboro prices can land outside these ranges.
- Standard plumber labor: about $75 to $150 per hour (Fixr).
- Emergency call: roughly $150 per hour plus a $50 to $200 trip fee, or a flat $200 to $300 call-out (Fixr). This Old House also puts it at about $150 per hour plus a flat emergency fee.
- Burst pipe repair: $200 to $1,000 (Fixr).
- Water heater repair: $150 to $750; tank replacement $600 to $2,500 (Fixr).
- Main sewer line clog: $350 to $650 (Fixr).
- Sewer or drain line repair: $400 to $1,500 (Fixr).
- Toilet repair: $60 to $200 (Fixr).
- Slab leak detection: $100 to $400, before any repair (Fixr).
Who answers when you call
The number on this page connects you to an independent plumbing company that serves Asheboro, not to Profyce. Profyce is a referral service and does not perform plumbing work, hold a trade license, or carry contractor insurance. On the call, ask for the company’s name and its North Carolina plumbing license number, then check it with the State Board of Examiners at public.nclicensing.org. Any agreement on price or scope is between you and that company.
Common questions in Asheboro
Water is coming up in the street outside my Asheboro house. Is that mine or the city's?
The City of Asheboro says it is responsible for breaks in water and sewer mains in the street. Call Water and Sewer Maintenance at 336-626-1234 on weekdays, or 911 after hours and on holidays, and dispatch sends an on-call investigator. Anything from the property line into the house is the owner's, and that is what a plumber handles.
My Asheboro house was built in the 1950s. Should I expect galvanized pipe?
Probably. Census data shows more than a third of Asheboro homes predate 1970, and pre-1960 homes commonly have galvanized steel supply lines and cast iron drains. Galvanized pipe typically lasts 40 to 60 years, so a leak in one section often means other sections are close behind. Ask the plumber to look at the rest of the run.
How cold does it have to get in Asheboro before I worry about frozen pipes?
Winston-Salem's utility says pipes are most at risk at 20°F or below. Asheboro's average January low is near 30°F, but the December 2022 cold snap sent Greensboro to 5°F. When a forecast drops below 20, drip an indoor faucet, open cabinet doors under sinks on exterior walls, and keep heat on in the crawlspace.
Does Asheboro's water cause scale or hard water problems?
The city's 2025 water quality report does not list a hardness value, so this page cannot say. If you see white scale on fixtures or your water heater rumbles when it fires, ask the plumber to test the water and inspect the tank.
My sewer is backing up. Who clears what in Asheboro?
Per the city, it clears the sewer main and the line up to your clean-out. The clean-out to the house belongs to you, and that is the part a plumber works on. If you have no clean-out, say so when you call, because it changes the equipment they bring.
I am on a well outside Asheboro city limits. Can I still call?
Yes. Randolph County Public Health permits private wells and septic systems, and many homes around Asheboro are on them. Tell the plumber you are on a well so they come prepared for a pressure tank or well pump problem rather than a city supply issue.
Nearby and related
- Emergency plumbing across the Piedmont Triad
- Emergency plumber in Randleman
- Emergency plumber in High Point
- Water damage cleanup in Asheboro
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